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Delayed execution of scheduled task lists

Jul 01 at 09:57am HDT
Affected services
YeshID Dashboard

Resolved
Jul 01 at 09:57am HDT

Earlier today, we identified an issue that prevented scheduled task lists from executing for some of our users. Our team discovered that the system running these tasks was overloaded with old, incomplete tasks. As a result, task lists that were scheduled to execute between Friday at approximately 17:00 PDT and Monday were delayed until Monday at 9:45 PDT. We have since resolved the backlog, fixing the issue. No further action is required on your part. We apologize for any inconvenience caused and assure you that we are conducting a retrospective to prevent future occurrences. Thank you for your understanding.